Terms of service.

Last updated: May 10th, 2025

Welcome to Liminal Mind Therapy. By accessing and using this website or engaging in therapy services with us, you agree to the following Terms of Service. These terms are designed to provide clarity, transparency, and mutual respect in the therapeutic relationship.

1. Scope of Services

Liminal Mind Therapy offers individual therapy, couples counselling, and mental health services to adults and adolescents in Ontario. Sessions are conducted online and are rooted in evidence-based practices such as trauma-informed therapy, Internal Family Systems (IFS), CBT, DBT, and integrative approaches.

2. Client Eligibility

Clients must be residents of Canada and over the age of 16 to engage in therapy services. For clients under 18, written consent from a parent or guardian may be required depending on the circumstances and clinical appropriateness. As I am physically located in Ontario, all sessions are held in Eastern Time (Toronto, ON GMT-4).

3. Confidentiality

All sessions are strictly confidential and comply with the Personal Health Information Protection Act (PHIPA). Exceptions to confidentiality include:

  • Risk of harm to self or others

  • Suspected abuse of a child or vulnerable person

  • Legal obligations such as court orders

Your privacy and trust are central to our work together.

4. Fees and Payment

Session fees are discussed in advance and are payable at the time of service. Liminal Mind Therapy does offer direct billing to insurance providers. If you have extended health benefits you can input your insurance information (depending on your provider) and have them be billed directly.

We accept payment via debit or credit card through a secure online platform, Jane App.

5. Cancellation and Rescheduling Policy

We require at least 24 hours' notice for cancellations or rescheduling. Missed sessions or late cancellations will be charged at the full session rate. Exceptions will be made for emergencies or unforeseen circumstances.

6. Crisis Support

Liminal Mind Therapy is not a crisis service. If you are in immediate distress or danger, please call 911 or visit your nearest emergency department. You may also contact local crisis lines such as:

  • Talk Suicide Canada: 1-833-456-4566

  • Peel Dufferin Crisis Line: 905-278-9036

  • Kids Help Phone: 1-800-668-6868

7. Online Therapy & Technology

Online therapy is delivered using secure, encrypted video platform through Jane App to ensure client confidentiality. However, clients are responsible for ensuring they are in a private and secure environment during sessions.

8. Termination of Services

Either you or your therapist may choose to end therapy at any time. If therapy is no longer a fit, we are happy to provide referrals or support with the transition.

9. Disclaimer

The information on this website is intended for educational and informational purposes only and does not replace professional psychological advice or therapy. Engaging with this website does not establish a therapeutic relationship until formal consent and intake are completed.

Questions?
If you have any questions about these Terms of Service, feel free to contact us at:
📧 elenathetherapist@gmail.com